Cancelation Policy

Jennifer Armstrong MD is your state-of-the-art center for high-quality medical and cosmetic dermatologic care. Dr. Jennifer Armstrong and her expert medical team members are proud to offer a wide range of non-surgical and non-invasive treatments that provide patients with their healthiest-looking and -feeling skin. We are proud to offer advanced dermatologic care to men and women in Newport Beach, Huntington Beach, Beverly Hills, and the neighboring communities in Orange County, California.

No Show Policy for Office Appointments

We appreciate that each and every one of our patients prepares for their visit in advance. If you cannot make it to your reserved appointment time, we ask that you please call our office no later than 48 hours before your appointment to reschedule.

For cosmetic consultations, your consultation fee is non-refundable in the event of:

  • Appointment no-show
  • A late show more than 15 minutes after your appointment time
  • Same-day cancellations
  • Appointment cancellation less than 48 hours prior to the scheduled appointment date and time

For follow up appointments and insurance inquiries, a $50 cancellation fee will be applied in the event of:

  • Appointment cancellation less than 24 hours prior to the scheduled appointment date and time
  • No-show appointments
  • Late show more than 15 minutes after the scheduled appointment time
  • Same-day appointment cancellation

Procedure Cancellation Policy

Life happens! We understand that a situation may arise that could force you to cancel or postpone your procedure. Please understand, however, that your procedure date is reserved exclusively for you, meaning other patients are not offered this date and time in anticipation of your procedure. Changes to your procedure date affect your physician and other patients. In light of this, should you find it necessary to cancel your procedure after your scheduled appointment, your cosmetic fees will be a credit less the full amount of your deposit. If you decide to reschedule your procedure, the deposit amount can be applied to your rescheduled procedure for up to one year after that deposit is made. Any rescheduling will be subject to the original cancellation policy terms, and rescheduling will be allowed a total maximum of 2 times before any deposit is considered forfeited. For any fees refunded, we reserve the right to withhold the associated merchant’s fees for collecting that charge, if paid by credit card. If you have any questions about our policy, please do not hesitate to ask. It is designed to protect everyone and facilitate as smooth of an experience as possible. We truly appreciate your understanding of and cooperation with our policy.

Dr. Jennifer Armstrong and her team of medical professionals are proud to offer a variety of advanced non-surgical dermatologic services to residents of Newport Beach, Beverly Hills, Huntington Beach, and the neighboring communities of Orange County, CA. Contact us to schedule your private medical or cosmetic dermatology consultation with Dr. Armstrong today.

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